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Work item assignments [message #5931]

Tue, 04 October 2016 14:46

kong
Messages: 90
Registered: December 2011

Member

Have some questions related to Example 3 in http://www.radicore.org/demo/workflow/docs/workflow-examples .html:

http://www.radicore.org/demo/workflow/docs/workflow-example-03.png

When a T1 work item is executed by a certain user, are all the downstream work items in that workflow case limited to processing by that same user only?
If not, in the 2 parallel branches, how can we have T2 and T3 related work items assigned to different users or user-groups?

[Updated on: Tue, 04 October 2016 17:38]

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Re: Work item assignments [message #5934 is a reply to message #5931]

Wed, 05 October 2016 04:06

AJM
Messages: 2390
Registered: April 2006
Location: Surrey, UK

Senior Member

No. When a workflow is created the first item (T1) is assigned to a role, so appears on the Home Page for all users within that role. Whoever is the first user to click on the link for T1 will then take over the whole workflow case.

Tony Marston
http://www.tonymarston.net
http://www.radicore.org

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Re: Work item assignments [message #5939 is a reply to message #5934]

Wed, 05 October 2016 11:59

kong
Messages: 90
Registered: December 2011

Member

Here is a simple example of a very common sequential workflow:
1) Employee Joe fills in a form and submit to his manager Frank for approval.
2) Manager Frank gets the request on his home page and click on the link to approve Joe's request and send to accountant Sarah to process.
3) Sarah gets Joe's request on her home page and click on the link to process it.

A key requirement is that each task in the above has to be assigned and appear on a different person's home page for processing.
My understanding from "Whoever is the first user to click on the link for T1 will then take over the whole workflow case" is that such requirement is not currently supported.

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Re: Work item assignments [message #5943 is a reply to message #5939]

Wed, 05 October 2016 18:20

AJM
Messages: 2390
Registered: April 2006
Location: Surrey, UK

Senior Member

If you wish to override the default behaviour you can reassign the workflow case to a particular user by putting a value into $this->wf_user_id

Tony Marston
http://www.tonymarston.net
http://www.radicore.org

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