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Home » RADICORE » RADICORE Installation Issues » Installation problem with Parallels Plesk (Logon screen does not appear)
Re: Installation problem with Parallels Plesk [message #4174 is a reply to message #4173] Wed, 21 May 2014 05:18 Go to previous messageGo to previous message
AJM is currently offline  AJM
Messages: 2277
Registered: April 2006
Location: Surrey, UK
Senior Member
Your error message is not complaining about an issue with an 'include()' or 'require()' statement, so it is not to do with your include path.

The error message is actually saying "Access denied for user 'MGH_HTM_USER01'@'%' to database 'mgh_audit'", so you need to check two things:
(1) Does the database 'mgh_audit' actually exist? On my shared server each database is prefixed with my account name, so is 'mgh' your account name?
(2) Does the user name 'MGH_HTM_USER01' actually exist? Does it have access to the 'mgh_audit' database?

You need to check your database names, user names and user privileges using your MySQL admin tool, which is usually phpMyAdmin.



 
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