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Home » RADICORE » RADICORE Installation Issues » Installation problem with Parallels Plesk (Logon screen does not appear)
Re: Installation problem with Parallels Plesk [message #4179 is a reply to message #4178] Wed, 21 May 2014 09:33 Go to previous messageGo to previous message
htManager is currently offline  htManager
Messages: 344
Registered: May 2014
Senior Member
Hi Tony,

I did what you supposed and I think I know why access is restricted. I got access with mysqli extension with my script when setting the database name to uppercase.

I set the dbprefix in the config File in uppercase but I didn't get access instead I got this error message:

Fatal Error: MySQL: Access denied for user 'MGH_HTM_USER01'@'%' to database 'MGH_audit' (# 1044)

I first changed localhost to the correct ip address without success.

So setting the database name to uppercase should solve the problem?

Best regards,

Juergen
 
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